Calling all Marriott Midway travelers using Android devices or iPhones! As of August 27th, we would like to introduce you to our newest program at the hotel: Mobile Check-In. All Marriott Rewards members staying at the Marriott Midway are invited to check-in using the Mobile Check-In app before actually getting to the hotel. While you wait for your luggage or for the shuttle at Midway Airport, you can kill two birds with one stone and begin the check-in process. It’s been a long day and you are ready to get to your room and relax as quickly as possible, plus you have five minutes to spare.
Simply download the app, choose a check-in time and a notification is sent to the Front Desk Staff. We will prepare your keys and respond back that your room is ready. When you step off that shuttle, you will be greeted at the Mobile Check-In kiosk, confirm payment and be sent on your way.
On busy nights at the Marriott Midway, operations tend to get a little hectic. We plan to use mobile check-in as a tool to prepare for busy days and nights on campus.
“Having the guest’s arrival times will help better prepare our team on sold out nights and for early arrivals,” said Ben Telenko, Front Desk Manager.
In a recent article published on the Marriott News Center Paul Cahill, senior vice president of brand management for Marriott Hotels recognizes the importance of the technological advancements of today and how much convenience factors impact current and future guests.
“We recognize our guests – especially Millennials – do not separate work and play, and travel enhances them both. They are more mobile and global than ever before, and technology – especially their mobile devices – keeps them connected to their world. We will continue to engage our guests to join with us on our journey to transform Marriott for next generation travelers.”
This program is available only at Marriott Midway for the time being, however, the program will soon expand to our other properties on the campus including: Fairfield Inn, Residence Inn and Courtyard! Marriott Midway also plans to introduce mobile check-out this November.