Archive for October, 2013

Checking into charity: Midway hotels help raise money for local nonprofit

Wednesday, October 30th, 2013

October begins an exciting month at the Midway Hotel Center as it kicks off fundraising events for the Back on My Feet Organization.

Back on My Feet is a program designed to help homeless get back to a more stable lifestyle through a running program.  BoMF partners with local shelters, missions and halfway houses to introduce this program to the members of the community, both volunteers and the homeless.  They then form teams and a schedule is then set to track mileage, attendance and attitudes for each session.

Members who maintain a good attendance are invited to take the “next steps” of the BoMF program. This is where members will meet with staff to help map out a plan for success and given access to tools to enhance job training or education plans.

Each hotel has set goals to reach a minimum donation amount.  This task requires staff to get creative with ways to raise money.

“We are giving away a complimentary one night stay in our Jacuzzi suites,” said Cynthia Arriaga, Operations Supervisor at Holiday Inn Express. “It’s for friends, family and guests, and we have a sign at the front desk”.

The Courtyard hosted a ‘garage sale’ where employees were able to purchase old rooms’ amenities, like scales, mirrors, duvets and pillows.  They also plan to sell ice cream to the Midway Hotel Center Staff.
The campus’ human resources department is campaigning for ‘Sneaker Week’, where staff can make a $5 or $10 donation to wear sneakers and/or jeans during November 18- 22.  Human resources also encourage Midway properties to extend fundraising plans to guests and business clients in order to help reach or exceed our goals.


Our management company, White Lodging, strongly believes we have a strong responsibility to give back to the community.


“I am both inspired and proud of our associates’ community engagement efforts. Social and community leadership is a fundamental responsibility of all of our associates,” John Randall, Regional Vice President, said.

All nine campus hotel are participating.  If you’re staying at any of the hotels, ask an associate how you can get involved or make a donation.


Marriott Midway introduces mobile check in

Thursday, October 17th, 2013

Calling all Marriott Midway travelers using Android devices or iPhones!  As of August 27th, we would like to introduce you to our newest program at the hotel: Mobile Check-In.  All Marriott Rewards members staying at the Marriott Midway are invited to check-in using the Mobile Check-In app before actually getting to the hotel.  While you wait for your luggage or for the shuttle at Midway Airport, you can kill two birds with one stone and begin the check-in process.  It’s been a long day and you are ready to get to your room and relax as quickly as possible, plus you have five minutes to spare.

Simply download the app, choose a check-in time and a notification is sent to the Front Desk Staff. We will prepare your keys and respond back that your room is ready.  When you step off that shuttle, you will be greeted at the Mobile Check-In kiosk, confirm payment and be sent on your way.

On busy nights at the Marriott Midway, operations tend to get a little hectic.  We plan to use mobile check-in as a tool to prepare for busy days and nights on campus.

“Having the guest’s arrival times will help better prepare our team on sold out nights and for early arrivals,” said Ben Telenko, Front Desk Manager.

In a recent article published on the Marriott News Center Paul Cahill, senior vice president of brand management for Marriott Hotels recognizes the importance of the technological advancements of today and how much convenience factors impact current and future guests.

“We recognize our guests – especially Millennials – do not separate work and play, and travel enhances them both. They are more mobile and global than ever before, and technology – especially their mobile devices – keeps them connected to their world. We will continue to engage our guests to join with us on our journey to transform Marriott for next generation travelers.”

This program is available only at Marriott Midway for the time being, however, the program will soon expand to our other properties on the campus including: Fairfield Inn, Residence Inn and Courtyard! Marriott Midway also plans to introduce mobile check-out this November.